” In addition to ready-made anti tarnish solutions and special cleaning cloth there are several home-methods that can work very well and require products you most likely already have at home. “
Advice from us
Baking Soda and Aluminum Foil
Add boiling water and baking soda to a bowl layered with aluminum foil, dip in your jewelry and remove after a few minutes, and then rinse under water and dry. The chemical reaction will remove tarnish from the silver.
Lemon and Salt Bath
Squeeze a lemon into a bowl with 3 tablespoons of salt and hot water and place in the tarnished jewelry for 5 minutes. Remove and rub with soft cloth.
Laundry detergent or Dish washing liquid
Dissolve the detergent in hot water and use an old tooth-brush or any other soft brush or dish-washing sponge (be careful not to scratch the surface if your jewelry is polished, this is only recommendable for etched items). Rinse in warm water.
Sour Tamarind Juice or Ketchup
Pour thick unsweetened tamarind juice or ketchup into a bowl with your jewelry. Make sure that it covers jewelry completely. Leave it in a room temperature for 30 minutes or until you can see that silver is getting brighter. Use the steel pot scrubber to rub off the residual then rinse under water..
Coca-Cola, Beer or Vinegar
Pour the liquid into a bowl and soak the jewelry in it for 10 minutes then remove, rinse under water and rub with a cloth.
Toothpaste
Take a pea sized amount of toothpaste on a dish and rub into the silver using an old soft tooth-brush. Rinse in warm water.
All these methods will work differently according to the level of tarnish and the mixture of silver. The purer the silver, the easier it usually is to remove the black residue. In addition, always remember to store your pieces in a closed container and regularly clean your jewelry – this protects it from discoloration. Also, remember not to swim in chlorinated pools, hot springs or clean using bleach or ammonia containing products, while wearing your silver jewelry.
Updates on Shipping Policy due to Covid19 Pandemic
The safety and health of our customers and those who are involve in the shipping process are our priority. Thus, we sanitize your order with alcohol before packing and make sure to thoroughly clean our hands with soap and alcohol prior and after preparing your package and wear masks at all time when we go to work and any other public places.
Unfortunately, due to Covid19 pandemic, the shipping to most counties may take a bit longer time and in some countries the shipping has been suspended by Thailand Post and DHL E-Commerce. Please check below prior placing your order if the shipping to your country has been suspended:
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Argentina / Azerbaijan / Bahamas / Bermuda / Brazil / Brunei / Canada
Cayman Island / Chad / China / Costa Rica / Cuba / Djibouti / Ecuador
El Salvador / French Polynesia / Guatemala / Guyana / Honduras / India
Iran / Italy / Jamaica / Kuwait / Korea / Lebanon / Libya / Macao / Maldives
Mauritania / Mexico / Moldova / Mongolia / Montenegro / Morocco / Myanmar
New Caledonia / Peru / Philippines / Samoa / Somalia / South Africa / Sri Lanka
St. Kitts and Nevis / St. Lucia / Suriname / Taiwan / Trinidad and Tobago / Tunisia
Uruguay / United Arab Emirates / Vietnam
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Alternatively, you may still choose to ship with DHL Express which still ship to all countries. Please contact us for more details on shipping fee.
We will keep you updated once the situation has changed.
Payment Policy
Payment Policy
We accept Paypal, all major credit cards through Paypal and payment through money transfer to our bank account (Please contact us for our Paypal and Bank account information).
By confirming the order the buyer confirms that he is familiar with our business, delivery and payment terms and accepts them.
We will notify you when your item is ready for shipping.
Shipping Policy
Shipping Policy
feWe ship by registered AIR MAIL via Thailand Post or DHL E-Commerce with a tracking number. Unfortunately not all postal service in every country has online tracking service, in this case the package is trackable until it leaves Thailand and when it is delivered. Please check this list to find out if there is connection tracking service in your country:
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Estimated delivery time
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Estimated delivery time from the day the product is ready to be shipped:
USA and Canada : 2-4 weeks
Australia : 1-3 weeks
Europe and the UK : 14-28 days
All other locations : 1-5 weeks
From our experience, in most cases it takes around 10-20 days.
For international shipping, On-time delivery is not guaranteed due to random Custom checks. We are sorry that we cannot be held responsible should your package be delayed or lost for any reason while in transit. Contact us for faster/safer shipping options. We cannot be responsible for any damages that happen during transit. At the request, all shipments can be insured.
Delay during Christmas and New Year period is highly likely, please take that into consideration if you are buying for Christmas gifts.
If you need faster shipping option, we also do ship with DHL Express. Please feel free to contact us for more detail regarding expedited shipping fee by email to contact@storiesofsilversilk.com or remark in your order.
Refunds and Exchanges
Refunds and Exchanges
We care about our customers. If you are not completely satisfied with your product or the service we provide, please contact us and we will do our best to ensure you have a positive experience.
If you do not like the item, please contact us within three days of receiving it. Returned items must be sent to us by registered mail with a tracking number, in their original condition and with original packaging. We will refund the purchase price of the item (*minus the original shipping fee) once we have received the item back. The customer is responsible for return shipping charges. Any border charges incurs by an item being returned will be subtracted from the refunded amount.
**SIZING (for rings): If you are not sure about the size of your ring, we strongly recommend not using the measure of string, paper strips and so on, as these methods are very inaccurate. The best method is to visit a jeweler shop and ask the specialist to measure your fingers. You can also send us sample ring that fit you well and it will serve as a template. If we make an error and send you the wrong size, we’ll promptly create a new ring in the correct size and cover any postage both ways.
***Please note: customized/personalized orders and sale items are not returnable unless an error has been made by Stories.
We will not be responsible for goods damaged or lost during transit. If your item has not arrived 30 days after the date of shipping, please let us know and we will do our best to resolve the issue.
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